Shipping & Returns

SHIPMENT  

  • Estimated Shipping Rates are set-out below.
  • The cost of shipping will be provided at the time of check-out and included in the Order Total. Packages shipped to Canadian addresses do not require a signature upon delivery.
  • Source Organics is not responsible for the loss of any products once the order has been shipped to the delivery address You provided.

 

Shipping Rates

 

CANADA (NON-REMOTE LOCATIONS)

  • Free economy shipping within Canada on all orders of $75.00 CAD or more (before taxes) excluding remote and difficult to serve locations.
  • Any order below $75.00 CAD will have a flat rate fee of $8.99
  • Orders require 2-7 business days for processing and delivery
  • Express shipping available in Canada will have a flat rate of $14.99
  • Express orders require 1-3 days for processing and delivery.

 

CANADA (REMOTE LOCATIONS)

  • Please be advised Source Organics is unable to service areas in Canada including Yukon, Northwest Territories, Nunavut and the following postal codes:

 

A0B                   A0G                   A0K                   A0N                   A1M

P0L                   P0S                   P0T                   P0U                   P0V

P0W                   P0X                   P5N                   P8N                   P8T

P9A                   P9N                   K0L                   S0E                   S0J

S0K                   S0M                   S0P                   S9X                   T0H

T0K                   T0L                   T1G                   T1M                   V0V

 

USA

  • Free economy shipping on all US orders of $150.00 CAD or more.
  • All orders under $149.99 CAD are subject to a $19.99 flat rate shipping fee
  • Orders require 10-14 business days for processing and delivery
  • Border custom fees are the purchasers responsibility
  • No shipments available to Alaska & Hawaii

 

INTERNATIONAL

  • Free economy ground shipping on all International orders $250.00 CAD or more
  • Requirements for International orders are $100.00 CAD minimum and are subject to a 39.99 flat rate shipping fee
  • Orders require 2-5 weeks for processing and delivery
  • Border custom fees are the purchasers responsibility.

 

RETURNS AND WARRANTY CLAIMS

  • Source Organics ONLY accepts returns for Canadian orders and deliveries.
  • You may return products (other than travel size, travel kit and sample products) in unused and original condition for a on-line store credit with Source Organics, less applicable discounts, within 30 days of the date of purchase. Returned products must be unopened in their original packaging. In all other cases, all sales are final. To initiate the return, please contact Source Organics at returns@sourceorganics.com within such 30 day period and clearly note Your invoice number in the email.
  • You are responsible for the return shipping cost.
  • Source Organics will ONLY pay for return shipping if the products were shipped incorrectly and or arrived damaged. With an incorrect and or damaged shipment, Source Organics must be contacted within 48 hours of delivery. You will be issued a full refund to the credit card or purchase account used once the wrong and or damaged items have returned.
  • Once Your return is received by Source Organics, Your refund will be processed in the form of an on-line store credit will be applied within 3-5 business days. However, if You paid for the returned product with a gift card, a new gift card in the amount of such credit will be sent to you in 3-5 business days.

 

Continue shopping
Your Order

You have no items in your cart